Jira Ops Evaluator Survey

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Thanks for your interest in Jira Ops, Atlassian's new solution for incident management.

We'd love to hear your thoughts on Jira Ops and how applicable it is to your team. We greatly value your feedback, and it will help us plan future development on Jira Ops.

All responses will be kept confidential according to our customer agreement: https://www.atlassian.com/legal/customer-agreement.

Your name

Email address

Optional - if provided, we'll use this to follow up about your responses

Jira Cloud URL

Do you plan to start using Jira Ops to manage incidents? *

Yes

Not sure yet

Other:

What did you like about Jira Ops? *

What do you feel is missing from Jira Ops? *

Did you encounter any problems with Jira Ops? *

Which on-call/alerting solution do you use?

OpsGenie

PagerDuty

VictorOps

xMatters

Remedy

ServiceNow

No on-call/alerting solution

Other:

Clear selection

What does your team use to communicate during an incident?

Select all that apply

Slack

Microsoft Teams

Google Hangouts

BlueJeans

Zoom

Statuspage

Other:

How many software engineers are there in your company?

1-10 engineers

11-100

101-500

>500

Clear selection

What are your team's biggest pain points with incident management?

Select all that apply

Filtering out noise from monitoring tools

Alerting the right people

Unclear process and tool usage

Communicating status to customers/stakeholders

Consistently running postmortems

Reporting on incidents and improving over time

Other:

Any other feedback about Jira Ops?

Submit

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